Scrole Features

SCROLE is packed with the right tools for computer repair shops and service teams.
From Customer Management, Service Calls, AMC renewals and field operations
everything is built to save your time and grow your business.

Core Features

Features That Simplify Your Service Business.

Service Call Management Software

SCROLE helps you manage service calls from start to finish. Add a new call in under 30 seconds, assign engineers, track parts, record updates, and close with a PDF report or WhatsApp/email sharing.

  • Assign and manage technician calls
  • Track spares, components, 3rd party handling
  • Send reports & invoices to customers
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AMC, Warranty and More...

Never lose track of a contract. SCROLE lets you manage AMC, warranty, and even custom contract heads like antivirus. Set renewal reminders and download service history anytime.

  • Auto Reminders for expiring contracts
  • Custom Contract heads like Antivirus Renewals etc
  • Export service logs easily
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Customer Management

Track everything about your customer in one screen — service history, AMC, payments, and even items pending return. Group customers by company or area for better tracking.

  • Full customer history — calls, contracts, collections
  • Grouping by company or location
  • Auto-send birthday greetings
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Role based Access Control

Assign roles like Super Admin, Manager, or Engineer with full rights control. Engineers can log in to see only their assigned calls, plan their visits, and update reports — no need to call the manager every time.

  • Role-based access for all users
  • Engineers see only assigned calls
  • Faster updates, less back-and-forth
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3rd Party Services

If you send items to external service providers, SCROLE keeps a private internal record — so you know exactly where every device is, and nothing goes missing.

  • Track 3rd party repairs within calls
  • Never shown to the customer
  • Works seamlessly with your service flow
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Manage Multiple Branches

Running more than one service center? Easily handle service calls, contracts, users, and reports per branch — without mixing up your data.

  • Branch-specific dashboards and data
  • User control per branch
  • Switch between branches easily
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Other Features

Little Things Matter

SCROLE takes care of the small features that make a big difference in day-to-day operations.

Office Reminders

Set reminders for team follow-ups, payments, renewals, or any task — never miss a beat.

Collections Tracking

Track cash or cheques collected by engineers and easily record handovers to office.

Customer Birthday

Greet Customers or schedule automated greetings — build loyalty and get referrals.

Generate PDF Invoice

Share service call summaries with PDF invoice via Email or WhatsApp in one click.

Reports & Analytics

Track service trends, revenue, and staff performance. Export reports in Excel format.

Address Labels

Print address labels for all customers in one click.

Reports via WhatsApp & Email

Send reports or updates to engineers and customers instantly via WhatsApp or Email.

Bonus: WhatsApp sending is FREE!

Your Business Data Is Safe With SCROLE

You focus on repairs. We’ll handle the Data, the Tech, the Servers, and your peace of mind

Hosted on Secure Servers

SCROLE is hosted on reliable, firewall-protected cloud servers with SSL encryption. Your data is backed up daily and protected 24/7.

Separate Database for Every Client

Each customer gets a private, isolated database. There’s no shared space — meaning zero risk of data leaks or mix-up with other clients of SCROLE.

99.9% Uptime — Always On

Our infrastructure is monitored constantly. SCROLE is always up and running when you need it — wherever you need it.

Your Data Is Never Touched or Shared.

SCROLE does not use, analyze, or share your data with anyone — not even for internal use. What’s yours stays yours.

Ready to Make Your Repair Business Smarter?

Try SCROLE and experience how easy managing calls, customers, and contracts can be.